In today’s email marketing landscape, mailing list numbers are nice, but if you don’t have the content to keep these consumers interested, don’t expect them to stick around for very long. As Elite Email’s president, Robert Burko, explained in a recent post on Marketo, brands must ensure that they emphasize value when fighting with the competition in a packed inbox setting. To help get you on your way toward this goal, let’s spend a few minutes looking over some of the more effective ways you can add value to your email content as you prepare to roll out a new series of marketed messages.
Avoid Stock Content
One of the biggest ways to turn off your audience is by offering up bland information that’s easily found with a quick Google search. While this is definitely easier than spending time creating unique, engaging brand content, it’s not the best way to build a marketing strategy. In the place of boring, worn-out offerings, Shawn Naggiar of the Content Marketing Institute suggests that brands should personalize the experience as much as possible.
In the case of your marketed messages, this goes beyond simply starting greetings with the reader’s first name and toward building content that fits their habits and styles. Whether it’s a sporting goods company using this space to tie in its products to the world’s greatest hiking locations or a restaurant offering up tips for the ultimate romantic dinner date, having content that speaks to what matters to your audience is one of the best ways to add value to the email experience.
Don’t Be Afraid of User Generated Content
One of the most effective ways to learn about a product or service is to connect with someone you know, like a friend of family member, and get his or her opinion on the item. Thanks to the Internet, there’s no shortage of even more unbiased reviews and testimonials. With this in mind, it only makes sense to bring the value of a second opinion directly to your email audience with user-generated content, according to Courtney Eckerle of Marketing Sherpa.
As you harvest these social media posts, customer testimonials, blog reviews, and even comments off your site, it’s important to get permission from the original author. If you’re running a little short on options, don’t be afraid to reach out to your audience and request feedback. If you stick to these honest customer opinions that support your offerings and avoid faking the process with staged reviews, you’ll give a significant amount of value to the audience from the source they trust the most.
Highlight the Big Points
The old sayings about time being the most precious commodity or resource might seem worn-out, but there’s still some truth in these statements. With this perspective, one of the most unique ways you can add value to your emails is not with the content you offer, but how you offer this content. To save your readers time and effort when they open up your message, Kate Kiefer Lee of Forbes Magazine suggests making your content “scannable.”
Short paragraphs, subheadings, bolded statements, and even image breaks that help highlight important points all do this job exceptionally well. If you’re planning on releasing a particularly long message in your next campaign, take a second to add a teaser with info on the content at the top of the email. This way, your readers can get right to the point and start sifting through the message for the portions that matter most to them.
Location Is Everything
One of the best tools in your email marketing bag of tricks is understanding the location of your target audience. Naturally, this is a little tougher for national or international brands to pull off, but if you’re honing in on shoppers in a certain city or region, this knowledge is good to use during your campaign. As Angie Zener of Marketing Land suggests, tailoring your content to add value in the form of local updates is a smart and savvy way to build an even better relationship with these consumers.
Whether your brand is sending out severe weather warnings during a particularly bitter winter, or you have the chance to remind customers to pick up sunscreen and sunglasses with a UV index update during those hot summer months, adding value in the form of localized message content is a smart way to add enhance the quality of your messages. While this, and the rest of the tips in this post, will require a little extra effort on your end, there’s no doubt that your audience will love this new approach that’s engaging and rich in meaningful content.